Detex Opleidingen

About Detex
Captivating and retaining customers while increasing revenue is a constant challenge in fashion retail. How do you keep your collection up to date, maintain a fresh store layout, balance in-store and online sales, and ensure staff have the right knowledge and skills? Detex places this comprehensive approach at the core of all its training programs, aiming for optimal in-store performance.

Knowledge and Skills
With our years of hands-on experience, we teach employees, managers, and store owners to view the industry from both a broad and in-depth perspective. All our training programs cover the full spectrum of knowledge and skills required on the shop floor: from customer service, hospitality, styling, and visual merchandising to assortment and textile knowledge, as well as insights into consumer behavior. Our goal is to ensure satisfied and loyal customers, increased sales, and higher conversion rates—both in the short and long term.

Flexible and Inspiring
Everything you need to know and master on the shop floor is covered in our fashion training programs, available at different levels. You can also specialize in sportswear, footwear, or denim. Our training format is flexible: complete programs or individual modules, individually or with your entire team, in a classroom setting or online. Our in-company training sessions are fully customized. Through assessments and discussions, we carefully identify areas for improvement, tailor the program accordingly, and measure its impact afterward.

Reliable and Expert
Our proven contribution to enhancing store performance ensures direct value for money. As a reliable and expert partner, we collaborate closely and see ourselves as allies in the success of fashion retail in the Netherlands. Our approach guarantees satisfied customers who buy and motivated employees who perform. That’s why Detex certificates have been recognized in the fashion retail industry since 1931.